Shipping policy

Shipping Policy

Last Updated: January 01, 2026

Thank you for shopping with us! We are committed to delivering your electronics safely and efficiently. Below is our shipping policy, which outlines the key details for orders placed on our Shopify store.

Where We Ship

We ship worldwide to most countries. However, certain destinations may have restrictions due to local laws, customs regulations, or carrier limitations (especially for items containing lithium batteries, common in many electronics). We reserve the right to cancel or refuse orders to restricted locations. If your country is not available at checkout, please contact us for assistance.

Order Processing Time

Orders are typically processed and shipped within 1-5 days after payment confirmation (excluding weekends and holidays).

Shipping Rates and Methods

Shipping costs are calculated at checkout based on your location, order weight, dimensions, and selected shipping method.
We offer multiple carriers (e.g., USPS, UPS, FedEx, DHL, or local postal services) depending on the destination.
Rates include standard shipping; expedited or express options may be available for an additional fee.
Free shipping may apply to qualifying orders (details shown at checkout).

Delivery Times

Estimated delivery times vary by destination and method:

Domestic (within your country/region): 3-10 business days.
International: 10-15 business days (or longer for remote areas). These are estimates only. Delivery times do not include processing time and may be affected by customs clearance, holidays, or unforeseen events. We are not responsible for delays caused by carriers, customs, or external factors.

International Shipping Details

Customs, Duties, and Taxes: International orders may incur import duties, taxes, or fees imposed by your country's customs authority. These are the customer's responsibility and are not included in our shipping charges. We recommend checking with your local customs office for details.
We use compliant packaging and carriers to ensure safe delivery.

Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking information. You can track your package via the carrier's website. For international orders, tracking may be limited in some regions.

Lost, Delayed, or Damaged Shipments

We carefully package all items to minimize damage, using protective materials suitable for electronics.
If your order is lost or damaged in transit, please contact us within 14 days of the expected delivery date with your order number and details.
We will work with the carrier to resolve the issue, which may include filing a claim for refund or replacement (subject to carrier approval and our discretion).
We are not liable for losses or damages after delivery confirmation or due to incorrect addresses provided by the customer.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses or undeliverable locations.